‘Service with a smile’ a must during holidays

Delivering 'service with a smile' is crucial this time of year. / Metro Creative Graphics

Commentary by Elizabeth Mullis
Times-News correspondent

   Anyone who works in customer service during the holiday season knows sometimes it is hard to serve customers with a smile. During this time of year, there are good days and bad.
If you are having a bad day or someone else is having a bad day, keep in mind not to take it personally. We should want to do our very best. Letting our emotions get in the way of a job well done can affect the satisfaction that comes with it.
When serving customers, it may help to remember you can easily turn someone’s frown upside down by taking care of them. I can’t tell you how good it feels to make someone’s day just a little bit better.    Something as simple as a kind smile can affect a person’s day.
The holidays are about joy, family and love. Everyone is blessed in one way or another and that’s something we should never forget.

 Elizabeth Mullis is a freshman at Alamance Community College and a Teens & Twenties writer.


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